Search found 50 matches

by RunBanjoRun
Sat Mar 21, 2020 5:45 pm
Forum: Website and General Discussion
Topic: Mailing List
Replies: 0
Views: 51762

Mailing List

Hi all It has been a while since we sent out anything to our mailing list. GDPR requirements and technical issues with the email management application meant that we needed to start again. If you would like to receive news and offers in the future, please (re)subscribe here: https://brendan-power.co...
by RunBanjoRun
Mon Mar 16, 2020 10:12 am
Forum: Website and General Discussion
Topic: Posting restrictions from UK due to Coronavirus
Replies: 2
Views: 43145

Posting restrictions from UK due to Coronavirus

Please note that we cannot currently send items from UK to China or Italy. We will accept all orders to those countries but there may be a long delay in posting.
by RunBanjoRun
Tue Mar 03, 2020 6:16 pm
Forum: Website and General Discussion
Topic: DELIVEROO.CO Charges
Replies: 1
Views: 40809

Re: DELIVEROO.CO Charges

The charges definitely weren't from us. Like you say, our delivery charges are included and no more charges are made.

Hope you get it sorted!
by RunBanjoRun
Thu Jan 02, 2020 9:50 am
Forum: Website and General Discussion
Topic: Errors posting on the forum
Replies: 0
Views: 51217

Errors posting on the forum

Hi All We have had a few reports of errors (usually "403" errors) when trying to post content on the forum. Due to the nature of these errors, we need to fix them on a case by case basis with security changes on the server. If you do have a problem posting here then please send me an email to david@...
by RunBanjoRun
Sun Jul 14, 2019 10:02 am
Forum: Website and General Discussion
Topic: Is something wrong with the online store?
Replies: 17
Views: 109923

Re: Is something wrong with the online store?

Hello Triona Please could you email me the contents of your post? david@brendan-power.com We have been fixing these issues with the assistance of our hosting providers. This was the diagnosis: "The problems posts have been causing the ModSecurity module on the server to be triggered. In turn, this c...
by RunBanjoRun
Wed Jun 19, 2019 5:28 pm
Forum: Website and General Discussion
Topic: Is something wrong with the online store?
Replies: 17
Views: 109923

Re: Is something wrong with the online store?

Thank you for all that very useful feedback, Triona.

For the error messages you and others are sometimes getting when posting on here, we have today made some permissions changes which we expect to have fixed the issue. If not, please do let me know.
by RunBanjoRun
Wed Jun 19, 2019 12:58 pm
Forum: Brendan's Custom Harmonicas, Tunings, etc
Topic: Introducing the GASKET-VALVE System
Replies: 37
Views: 88530

Re: Introducing the GASKET-VALVE System

We will add the gaskets into your order for you.

Thanks for finding the issue with that particular combination - now fixed.
by RunBanjoRun
Wed Jun 19, 2019 8:06 am
Forum: Brendan's Custom Harmonicas, Tunings, etc
Topic: Introducing the GASKET-VALVE System
Replies: 37
Views: 88530

Re: Introducing the GASKET-VALVE System

Hi Edvin

Sorry for the trouble you have had ordering. We made a lot of changes to the site yesterday. I have just tried to order what you listed and it is working for me, so please could you try again?
by RunBanjoRun
Tue Jun 18, 2019 1:48 pm
Forum: Website and General Discussion
Topic: Is something wrong with the online store?
Replies: 17
Views: 109923

Re: Is something wrong with the online store?

Thanks Triona. I will look into that error on the forum for you.

In terms of finding things on the site, we are also looking into bringing back a search function. Feel free to let me know if you have any other ideas or requests.